03 Sub-Zero service · Bothell
Ice Maker Repair
Clear-ice module, inlet valve, fill-tube and drain work on Sub-Zero ice makers.
How this gets described on the phone
- “No ice at all for about a week, and the bin is empty”
- “Cubes come out hollow, small, or white and cloudy”
- “Water dripping down inside the freezer and freezing on the floor of it”
- “Ice tastes and smells like whatever is in the freezer”
What the visit involves
The unit is read before it is opened: cabinet and evaporator temperatures logged, the defrost circuit forced and timed, condenser and fans checked, door seals tested against the cabinet. Where the readings point at the sealed system it goes under gauges — that is EPA 608 work and it is not guessed at.
You get the measurements and a firm parts-and-labour number before anything is dismantled. Integrated and panel-ready Sub-Zero units are pulled on protection and reset on their original shims, so the door line matches the cabinet run when we leave.
What decides the cost of this job
| Item | Price, or what sets it | On site |
|---|---|---|
| Service call | $89 | 45–75 min |
| Evaporator or condenser fan motor | Motor cost by model | 1–2 hrs |
| Defrost heater / thermistor / bimetal | Which part failed | 1–2 hrs |
| Door gasket replacement | Per door, gasket by model | 1 hr |
06 On the record
What the register says, visit by visit.
Entries from Bothell kitchens, filed as they came in: the symptom first, then what it turned out to be.
4.9/ 5706reviews on file
Ice tasted of everything else in the freezer and the cubes were sticking into one lump. A slow drip down the fill tube plus a tired filter, both dealt with in one visit. I did wait most of the afternoon.
Delphine C.North CreekFeb 2026
Water was dripping inside and freezing into a small rink on the compartment floor. He traced a cracked fill tube, replaced it, then checked the drain with the panel off. He vacuumed up the ice chips too.
Marcus Y.North CreekSep 2025
Called about a dead ice maker and got useful advice on the wine side too. The fault was the module control. Replaced, and tested through two harvest cycles before he left.
Sunita G.Maywood HillsJun 2026
10 Book it
Tell us the model and what it is doing.
Two minutes on the phone gets the likely cause down to a short list and the right parts onto the van, or pick a slot yourself on the booking page. Calls placed before 11am are usually seen the same day across Bothell.
- Hours
- 8:00 am – 8:00 pm, seven days · phone answered 24/7
- Service call
- A flat $89, credited in full against an approved repair
- Covers
- Canyon Park · Bothell Landing · North Creek · Maywood Hills
